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Our Process: Growing and Protecting Your Business


Commercial Risk Consultation & Insurance Program

Dedicated Risk Advisors

The property and casualty team at Britton Gallagher has a history of developing deep relationships with our clients, serving them for decades. Our process is designed to deliver the best outcome for your business’s risk management needs.

Britton Gallagher’s Global Practice specializes in truly understanding our client’s business and its risk management needs. We apply our technical abilities to design an insurance program that solves and addresses business problems and exposures. As is inherent in our culture, we always bring a sense of urgency to our client’s needs, continually pay attention to their day-to-day details, and make it easy for them to do business with us.

Creativity and Niche Specific Insurance

Custom Evaluation and Solution Process for Your Commercial Risk Needs

We pride ourselves on the level of knowledge and service we bring to our clients. All of our clients are assigned a team of specialists dedicated to identify, qualify, and manage their unique risk exposures. Each client accesses our team through a single point of contact, making working with us seamless and easy.

Together with your team, we develop client-focused insurance programs that utilize proactive risk controls to protect your business objectives. Britton Gallagher assigns team members based upon their professional experience and understanding of your unique service requirements.


Client Spotlight – University Circle Incorporated

Chris Ronayne, President of University Circle Incorporated (UCI), shares the story of Cleveland’s education, medical, arts and cultural campus. The group develops, serves and advocates for the progressive area of Cleveland, ensuring the continued growth of University Circle.

Britton Gallagher has served UCI for 44 years, making it the organization’s longest business service provider. Chris points to Britton Gallagher’s ability to understand its clients and solve for success as the reason for the longstanding relationship with the Cleveland insurance broker.

By leveraging its familiarity and creativity, Britton Gallagher has been able to support UCI’s specialized insurance needs as their efforts around the community have evolved, including educational programs, special events, real estate, a police department, and more.


Year-Round Support

Service beyond your insurance renewal

We will jointly develop a service plan to formalize the responsibilities of both you and the Britton Gallagher commercial team in the design, implementation, and maintenance of your risk management program. This strategic outline will be the basis of our relationship and identifies milestones and due dates for all the known events that occur in the annual insurance cycle.

Britton Gallagher’s client service calendar defines the process for the delivery of service and the metrics for you to measure our performance. Immediately following our appointment as your broker, we will meet with you to develop the service calendar, identifying those events that we view as critical to effectively supporting your insurance program.

Your client service team provides 24/7 services: reporting claims, adding or deleting drivers and vehicles, or requesting a certificate of insurance is as easy as sending an email. Our commercial insurance advisors pay attention to day-to-day details and have an active pulse on where your company is headed in order to proactively manage new exposures challenges.


Client Spotlight – Skoda Minotti

Skoda Minotti is a business advisory firm providing financial services, professional staffing, strategic marketing, technology solutions, and litigation services for clients in various industries. The firm has continually been recognized among the fastest growing companies by Inc. 500 and as one of the best workplaces for top talent.

Greg Skoda, Chairman of Skoda Minotti, discusses the firm’s long-term relationship with Britton Gallagher and how the partnership has supported his company’s fast-paced growth and success. He discusses the challenges Skoda Minotti has thrown at Britton Gallagher’s property and casualty insurance team, who have continued to deliver outstanding solutions with a level of unmatched service and responsiveness.

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Britton Gallagher can help with your commercial insurance needs. Contact us to learn how.

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